Teller
Full Time Position Available

DEPARTMENT: Operations
REPORTS: Operations Manager

PURPOSE
Conduct financial transactions between members and the Credit Union, handle routine member inquiries and problems and maintain favorable member and employee relations by performing the following duties.

DUTIES:
1) Ensure accurate posting of night drop and ATM transactions by the opening of business.
2) Safely secure teller drawer to ensure the protection of the credit union’s cash assets.
3) Provide courteous and prompt service to members in person and via phone.
4) Post multiple transactions including cash and check deposits, cash withdrawals, cash advances, loan payments, visa/mastercard advances, cashier checks, and other financial transactions.
5) Become skilled at utilizing a 10-key to verify cash transactions.
6) Complete a midday and end-of-day balance of all cash held in order to identify and prevent outages.
7) Complete balance of all incoming checks throughout the day and again at the end of day.
8) Balance all necessary items for the branch at the end of day/end of month including: cash advances, incoming checks, outgoing checks, and money orders.
9) Cross sell credit union products and services to meet member’s needs. Meet monthly cross selling goals as set by Operations Manager.
10) Operate the Branch Capture software to scan, balance, and submit incoming checks to check processor.
11) Be familiar with credit union policies and procedures concerning member privacy and confidentiality.
12) Preserve an organized and aesthetically appealing work environment.
13) Maintain a well-groomed and professional personal appearance.
14) Serve as backup for receptionist when necessary and become educated on all receptionist duties.
15) Serve as backup to member services to secure and balance visa check cards under dual control.
16) Ensure completion of daily checklist at end of day including (but not limited to): verifying that the cash vault and main vault are securely locked at the end of each day.

QUALIFICATIONS:
High School graduate, good conversationalist,
reliable, organized, efficient, friendly disposition,
good typing and 10-key skills professional appearance.


For consideration email resume to:

info@prestigecu.org