
Teller
Full Time Position Available
DEPARTMENT: Operations
REPORTS: Operations Manager
PURPOSE
Conduct financial transactions between members and the
Credit Union, handle routine member inquiries and problems and maintain favorable
member and employee relations by performing the following duties.
DUTIES:
1) Ensure accurate posting of night drop and ATM transactions by the opening
of business.
2) Safely secure teller drawer to ensure the protection of the credit union’s
cash assets.
3) Provide courteous and prompt service to members in person and via phone.
4) Post multiple transactions including cash and check deposits, cash withdrawals,
cash advances, loan payments, visa/mastercard advances, cashier checks, and
other financial transactions.
5) Become skilled at utilizing a 10-key to verify cash transactions.
6) Complete a midday and end-of-day balance of all cash held in order to identify
and prevent outages.
7) Complete balance of all incoming checks throughout the day and again at
the end of day.
8) Balance all necessary items for the branch at the end of day/end of month
including: cash advances, incoming checks, outgoing checks, and money orders.
9) Cross sell credit union products and services to meet member’s needs.
Meet monthly cross selling goals as set by Operations Manager.
10) Operate the Branch Capture software to scan, balance, and submit incoming
checks to check processor.
11) Be familiar with credit union policies and procedures concerning member
privacy and confidentiality.
12) Preserve an organized and aesthetically appealing work environment.
13) Maintain a well-groomed and professional personal appearance.
14) Serve as backup for receptionist when necessary and become educated on
all receptionist duties.
15) Serve as backup to member services to secure and balance visa check cards
under dual control.
16) Ensure completion of daily checklist at end of day including (but not
limited to): verifying that the cash vault and main vault are securely locked
at the end of each day.
QUALIFICATIONS:
High School graduate, good conversationalist,
reliable, organized, efficient, friendly disposition,
good typing and 10-key skills professional appearance.
For consideration email resume to: